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COMMON QUERIES ANSWERED

Frequently Asked Questions?

  • UV works best with clear water. Muddy or highly turbid water should be pre-filtered before UV treatment.

  • RO systems with carbon filters effectively reduce chlorine, improving the taste and odour of drinking water.

  • A slow RO water flow is usually caused by clogged filters, a worn RO membrane, low water pressure, or a low storage tank level. Regular servicing and timely filter replacement can restore normal water flow.

  • For municipal water with low TDS, a UV or UF water purifier is generally the best choice. If the municipal water has high TDS, an RO + UV purifier may be recommended.

  • An RO + UV water purifier combines RO filtration to reduce TDS and dissolved impurities with UV technology to inactivate bacteria, viruses, and other microorganisms, providing clean and safe drinking water.

  • A copper water purifier enriches purified water with copper ions before dispensing. It is commonly used with RO water purifiers to improve the water's taste and add copper as a feature.

  • An alkaline water purifier adds beneficial minerals and helps increase the pH of purified water. It is commonly used with RO water purifiers to improve the water's taste and mineral balance.

  • TDS measures all dissolved solids in water, while water hardness specifically measures the amount of calcium and magnesium minerals. High hardness can cause scaling, but high TDS does not always mean the water is hard.

  • A UV water purifier uses ultraviolet (UV) light to inactivate bacteria, viruses, and other microorganisms. It disinfects the water but does not reduce TDS or remove dissolved salts and chemicals.

  • A water purifier should be serviced every 6–12 months, depending on water quality and usage. Regular servicing helps maintain optimal performance and ensures safe drinking water.

  • RO filters should typically be replaced every 6–12 months, while the RO membrane usually lasts 2–3 years, depending on your water quality, usage, and maintenance.

  • No. Boiling water does not reduce TDS (Total Dissolved Solids). To reduce high TDS, an RO water purifier is generally the most effective solution.

  • Yes. Water with very high TDS may have an unpleasant taste and can contain excess dissolved salts or other impurities. If the TDS is above 300 ppm, an RO water purifier is generally recommended.

  • Yes. RO water is safe for daily use when the purifier is properly maintained and the output TDS is kept at an appropriate level. It is especially recommended for high-TDS or borewell water.

  • How Does an RO Water Purifier Work? An RO (Reverse Osmosis) water purifier forces water through a semi-permeable membrane to reduce TDS, dissolved salts, heavy metals, harmful chemicals, bacteria, and viruses, providing clean and safe drinking water.

  • The right purifier depends on your water source, TDS level, and water quality. Testing your water is the best way to choose the correct technology.

  • Yes. It can be reused for cleaning, mopping floors, gardening (depending on TDS), or flushing toilets.

  • No. UF removes suspended particles and bacteria but does not reduce TDS.

  • No. UV only disinfects water by inactivating microorganisms. It does not reduce TDS.

  • RO or RO + UV is the best choice for borewell water with high TDS.